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Pre-Arrival
Before your appointment, please complete your intake form online. You will receive an email with a link to the form at the time your appointment is scheduled. Completing the form in advance saves time so that your massage can begin quickly! It also enables planning for the best possible session for you.
Prepayments and securing appointment times
Payment in advance will be required to guarantee your appointment and reserve that time for you. No refunds will be issued for clients who "no-show" or fail to cancel their reservation within a 24-hour time period. Multiple services (of two or more), and packages require 48 hours cancellation notice. If you need to make a change to the reservation on the day of the service, such as moving the appointment time, a fee may be applied due to limited availability.
NOTE: If you are booking your massage within 24 hours of the actual appointment, there is no cancellation and you will be charged the full amount of the appointment.
NOTE: If you are booking your massage within 24 hours of the actual appointment, there is no cancellation and you will be charged the full amount of the appointment.
Punctuality
Appointments will be cancelled 15 minutes after scheduled start time and charged per cancellation policy. In special cases, and when schedule will allow, I may be able to accommodate a partial or full appointment. This will be at my discretion and only with proper, advanced notification of your late arrival.
Sexual Misconduct
Sexual misconduct will NOT be tolerated. Client understands that any illicit or sexually aggressive remarks, advances or gestures will result in the immediate termination of the session and client will be liable for full payment of the scheduled appointment.
Refunds
No refunds will be provided for deposits or monies paid or cancellations received less than 24 hours before a scheduled appointment. The owner(s) reserve the right to make the final decision on any and all refunds issued.